5CA partners with publishers to deliver excellent player experiences through 24/7 & multilingual omnichannel player support, community management, self-service solutions, support analytics, and player feedback.
Backed by decades of support experience, industry-leading tools like Unbabel, Helpshift, and Zendesk, and the latest (AI) technologies, 5CA removes friction from your support operation while improving player support every single day, creating smooth interactions and happier players.
by customers including Activision, Epic Games, CCP Games, Psyonix, Razer, and
Wargaming Mobile, 5CA is able to ramp up and down quickly to meet the needs of
publishers of PC, Console, and Mobile games, responding efficiently to peaks
and valleys in support volume while keeping players happy