26 - 28 June, 2018 | Germany
Speaker Information:

Wilson Nieves


Senior Director of Customer Experience
Pole To Win International


9:50 AM STAYING IN THE GAME: THE POWER OF INTEGRATED QA & CX

  • How integrated QA and CX drive successful cross-platform launches
  • Leveraging training, systems, comms and release plan synergies across QA and CX teams
  • Triage inputs from players, QA and CX with common KPIs to improve customer retention, product and support


Check out the incredible speaker line-up to see who will be joining Wilson.

Download The Latest Agenda