26 - 28 June, 2018 | Germany

Richard Thomson


Senior QA Engineer
Outplay


10:50 AM BRIDGING THE LIVE OPERATIONS GAP – HOW COMMUNICATION BETWEEN DEPARTMENTS CAN TURN INFORMATION INTO AN ACTIONABLE OUTCOME

  • Lessons Learned from a 6 year history between QA and CS
  • Whats in the box? – A breakdown of the Outplay toolkit and how we utilise it to get results
  • Tracking the live issue process from discovery to fast solution
  • Communication: do’s and don’ts


Check out the incredible speaker line-up to see who will be joining Olly.

Download The Latest Agenda